Delivery Notes

Weathering logistics after the storm

Posted by Jason Burns on Sep 28, 2017 10:34:19 AM

QCS Logistics Delivering Now to Houston, Northeast Texas

The recent devastation caused by Hurricane Harvey to Houston and the surrounding areas is personal to the QCS family. We experienced this pain 12 years ago with Hurricane Katrina and were beyond blessed to receive donations and offers of help from around the country, but especially the city of Houston, where we temporarily set up a satellite office.

As the Houston region begins to face the rebuilding of its damaged infrastructure, homes and businesses, the storm’s vast impact on the supply chain is being realized. Both in the short and long term, transportation and supply chain services will be affected in numerous ways.

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Logistics industry association meeting celebrates 30th anniversary

Posted by Karen Hales on May 18, 2017 4:41:49 PM

CLDA Conference Focuses on Shipper-Carrier Best Practices

Marking its 30th anniversary as a leading association representing those who keep the wheels of commerce rolling in North America, the Customized Logistics & Delivery Association annual meeting brought together 400 members of the industry for three days of networking, educational sessions and focus groups. The logistics industry association meeting was held May 3-5 in Orlando, Fl., and focused on shipper-carrier best practices and creating new business opportunities for CLDA members.

CLDA Annual Meeting & Expo Chair Chuck Moyer said conference planners’ aim was to provide participants the opportunity to walk away with new business contacts, state-of-the-art technology updates, business best practices and information necessary to remain competitive and meet the ever-changing needs of shippers.

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Supply Chain Trends That Will Shape the Industry in 2017

Posted by Andrea Obston on Apr 18, 2017 5:57:46 PM

QCS Logistic's Jason Burns among industry experts providing logistics industry forecast

This article appeared in the Winter 2017 issue of CLDA Magazine.

The escalating growth of e-commerce, rising consumer expectations, the emergence of same-day distribution and verticals that will grow and shrink. All of these will shape the way those in the customized logistics and delivery industry do business in 2017. 

CLDA Magazine culled these forecasts from the sessions at the PARCEL Forum in September and through interviews with top industry insiders.

Here’s a peek at the factors that we expect will impact our business in the coming year.

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How to evaluate a medical courier service to meet your objectives

Posted by Karen Hales on Mar 31, 2017 11:40:11 AM

A strategic partner will create customized solutions, give competitive advantage

Today, more and more health systems are moving from self-distribution to third party medical supply distribution companies to manage their logistics. With the rapidly changing nature of healthcare, knowing how to evaluate a potential courier to meet your company’s medical courier needs is an important step in running an efficient operation that allows you to focus on providing quality care.

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Logistics Plays Integral Role in Customer Satisfaction

Posted by Karen Hales on Jan 5, 2017 1:41:35 PM

Customer Satisfaction is key for Companies Seeking Competitive Advantage

Customer satisfaction is key for companies seeking a competitive advantage. Reliable product delivery in the supply chain is a main factor in maintaining customer satisfaction, and logistics is an integral cog in the supply chain wheel.

The 2016 20th Annual Third Party Logistics Study shows 3PLs and their customers are becoming more proficient at what they do, individually as well as together, which is improving the quality of their relationships. Seventy percent of those who use logistics services (shippers) and 85% of 3PL providers said that outsourcing logistics to a 3PL has contributed to overall cost reductions, while, 83% of shippers and 94% of 3PL providers said using a 3PL contributes to improved customer service

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Sheila B. Burns on QCS Logistics' Continued Success

Posted by Abbie Stutzer on Nov 15, 2016 12:30:37 PM

This article appeared on the Courier Magazine blog in October 2016.

Courier Magazine: Could you give me some background on your company? Fill me in on how your company has survived/thrived over the years, along with its history.

SB: Quick Courier Services, d.b.a. QCS Logistics, corporately headquartered in New Orleans, La., is a multi-service transportation logistics firm. Established in 1984 by founder Ronald V. Burns, Sr., we recently celebrated our 30th anniversary in business last year. We provide expedited and routed delivery service to a diverse clientele across many industries throughout southeastern Louisiana and the Gulf Coast region. QCS maintains service on a twenty-four hour basis, seven days a week, including holidays. Our drivers are uniformed, drug-tested, and trained.

In this competitive industry, we are fortunate to have loyal customers who have stayed with us because we focused on quality service at affordable prices. Many are still with us today.

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Keys to Evaluating Third-Party Logistics Providers

Posted by Karen Hales on Nov 4, 2016 11:15:00 AM

3PLs can contribute to improved customer service, increase bottom line

The supply chain environment is continually evolving, so logistics roles must be flexible. To stay at optimal performance, companies must continually analyze and fine-tune their logistics operations. More and more, these businesses are outsourcing some portion of their logistics to an outside transportation service company, or third-party logistics provider (3PL).

Logistics management plays a significant role in the success of any company’s operations and has a direct impact on the bottom line. More importantly, logistics processes play a big part in customer satisfaction.

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Shipper-3pl partnerships yield results, reports survey

Posted by Karen Hales on Oct 25, 2016 6:18:05 PM

91% of Third Party Logistics Users say Their 3PL Relationships are Successful

Third-party logistics providers and users of their services—shippers—continue to move toward meaningful partnerships as 3PL services become more mature, according to the 2017 21st Annual Third-Party Logistics Study.

The study showed continued improvement in the strategic nature of relationships between shippers and third-party logistics providers, which continue to move away from primarily transactional. As a result, 91 percent of 3PL users and 97 percent of 3PL providers report their relationships are successful and yield positive results, and 86 percent of 3PL users say 3PLs have contributed to improved customer service.

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Getting the Most From a Third-Party Logistics Provider

Posted by Karen Hales on Oct 14, 2016 1:51:55 PM

3PLs Generate a Range of Benefits for Businesses

Third-party logistics providers are part of most businesses’ supply chains. 3PL service allows you to outsource operational logistics from warehousing all the way through to delivery and ultimately enables you to focus on other parts of your business.

While some organizations have the human capital, industry depth and expertise, and IT infrastructure to manage their transportation in house, the majority do not. Today, more than 80 percent of Fortune 500 companies outsource some aspect of their logistics.

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Why use logistics management software to run your warehousing and distribution operations

Posted by Karen Hales on Oct 5, 2016 11:40:20 AM

Logistics management software simplifies delivery management, provides accuracy, convenience

Successful transportation and logistics companies today use robust technology platforms that automate several manual processes and integrate logistics, delivery, tracking, and reporting functions. The latest logistics management software provides transparency and accountability with comprehensive tools, including intelligent dispatching capabilities, user-friendly online order entry platforms, and fully visible package tracking technology. Automated route optimization and GPS tracking modules provide delivery companies route efficiency while barcode scanning and signature capture offer real-time delivery tracking and proof of delivery.

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