Delivery Notes

Weathering logistics after the storm

Posted by Jason Burns on Sep 28, 2017 10:34:19 AM

QCS Logistics Delivering Now to Houston, Northeast Texas

The recent devastation caused by Hurricane Harvey to Houston and the surrounding areas is personal to the QCS family. We experienced this pain 12 years ago with Hurricane Katrina and were beyond blessed to receive donations and offers of help from around the country, but especially the city of Houston, where we temporarily set up a satellite office.

As the Houston region begins to face the rebuilding of its damaged infrastructure, homes and businesses, the storm’s vast impact on the supply chain is being realized. Both in the short and long term, transportation and supply chain services will be affected in numerous ways.

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Logistics industry association meeting celebrates 30th anniversary

Posted by Karen Hales on May 18, 2017 4:41:49 PM

CLDA Conference Focuses on Shipper-Carrier Best Practices

Marking its 30th anniversary as a leading association representing those who keep the wheels of commerce rolling in North America, the Customized Logistics & Delivery Association annual meeting brought together 400 members of the industry for three days of networking, educational sessions and focus groups. The logistics industry association meeting was held May 3-5 in Orlando, Fl., and focused on shipper-carrier best practices and creating new business opportunities for CLDA members.

CLDA Annual Meeting & Expo Chair Chuck Moyer said conference planners’ aim was to provide participants the opportunity to walk away with new business contacts, state-of-the-art technology updates, business best practices and information necessary to remain competitive and meet the ever-changing needs of shippers.

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Logistics Plays Integral Role in Customer Satisfaction

Posted by Karen Hales on Jan 5, 2017 1:41:35 PM

Customer Satisfaction is key for Companies Seeking Competitive Advantage

Customer satisfaction is key for companies seeking a competitive advantage. Reliable product delivery in the supply chain is a main factor in maintaining customer satisfaction, and logistics is an integral cog in the supply chain wheel.

The 2016 20th Annual Third Party Logistics Study shows 3PLs and their customers are becoming more proficient at what they do, individually as well as together, which is improving the quality of their relationships. Seventy percent of those who use logistics services (shippers) and 85% of 3PL providers said that outsourcing logistics to a 3PL has contributed to overall cost reductions, while, 83% of shippers and 94% of 3PL providers said using a 3PL contributes to improved customer service

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Keys to Evaluating Third-Party Logistics Providers

Posted by Karen Hales on Nov 4, 2016 11:15:00 AM

3PLs can contribute to improved customer service, increase bottom line

The supply chain environment is continually evolving, so logistics roles must be flexible. To stay at optimal performance, companies must continually analyze and fine-tune their logistics operations. More and more, these businesses are outsourcing some portion of their logistics to an outside transportation service company, or third-party logistics provider (3PL).

Logistics management plays a significant role in the success of any company’s operations and has a direct impact on the bottom line. More importantly, logistics processes play a big part in customer satisfaction.

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Shipper-3pl partnerships yield results, reports survey

Posted by Karen Hales on Oct 25, 2016 6:18:05 PM

91% of Third Party Logistics Users say Their 3PL Relationships are Successful

Third-party logistics providers and users of their services—shippers—continue to move toward meaningful partnerships as 3PL services become more mature, according to the 2017 21st Annual Third-Party Logistics Study.

The study showed continued improvement in the strategic nature of relationships between shippers and third-party logistics providers, which continue to move away from primarily transactional. As a result, 91 percent of 3PL users and 97 percent of 3PL providers report their relationships are successful and yield positive results, and 86 percent of 3PL users say 3PLs have contributed to improved customer service.

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